You might remember my annoyance at being left loads of dead messages on my answering machine messages by some cold calling dudes.
Well eventually when I was in and they called me I found out that they were calling on behalf of Barclaycard... trying to sell me some life insurance or some crap like this. Since that date I've been called a number of times. Today being one of these days...
[Phone Rings and gets answered by me]
- Me:
- Hello...
[pause]- Me:
- ...hello...
[pause]- Me:
- ...hello hello hello hello...?
[pause]- Woman:
- Hi, I'm phoning on behalf of Barcalycard.
- Me:
- I'm not interested.
- Woman:
- Won't you hear me out?
- Me:
- No, you're phoning on behalf of Barcalycard, I'm not interested to what anyone else who has phoned me on behalf of Barclaycard has had to say. I doubt you'll be any different.
- Woman:
- So, you'd like the phone calls to stop?
- Me:
- Yes.
- Woman:
- I can add you to a list so you won't be called again...
- Me:
- That would be wonderful.
- Woman:
- OK, I've done it. It'll take about 4 months1 for it to pass though the system.
- Me:
- Thank you so much.
- Woman:
- I'm sorry for wasting your time.
- Me:
- Don't worry about it, it's not your fault. Goodbye!
1 Carrier pigeon I reckons...
I've had it with Barclaycard I thought to myself... so phoned them up to tell them that I no longer wanted their card to be part of my wallet.
- Man:
- Why would you like to close your account sir?
- Me:
- Well... I'm getting fed up of being phoned by every call centre going saying "I'm phoning on behalf of Barclaycard and I'm wondering if you would like to purchase some life insurance of us, some car insurance off us, some, some, anything" [sniffle]. I'm just getting fed up, Barclaycard seem to have given my number to everyone going, who want to sell me crap I don't want. So, I just thought I'd save everyones time and just cancel the accuont with you.
- Man:
- Well if you are only closing because you don't want to get further sales calls, I can put it on your account that you don't want this.
- Me:
- Well it annoyed me that you did it in the first place, so I can't be bothered being with you anymore1.
- Man:
- So you'd prefer to close the account.
- Me:
- Erm, yes...
1 Erm... yeah, it sounds like I'm dumping them! Heh.
So, there you go.
[With this post I've tried out a new way of using HTML to try and make the conversations clear... not sure if it'll work or not though...]
I take it you know of the telephone preference service - www.tpsonline.org.uk
Not sure if that would apply here as you probably allowed them to ring you by agreeing to the tiny print on page 163 of the agreement :-)
Posted by: Joe on March 9, 2005 7:52 PMAlready registered (on 11/11/2004) with them from the first phone call. So, I'm guessing I must have missed the small print, or they are being naughty boys.
Not a problem anymore though. To think I only signed up for the free popcorn maker :-)
Posted by: Ed on March 9, 2005 8:41 PMI call on behalf of Barclaycard, I can imagine how you poor people in the UK feel!!
Posted by: Ger Gilmore on March 19, 2005 3:26 PMWell beware if you cancel because that’s what my friend did before she went travelling - in fact the balance was paid off in full and she requested it be cancelled. They did not cancel it, instead took her usual minimum payment via DD, despite the account having nil balance (which effectively put the account £30.00 in credit). She did not realise this and two years later she is now £64.00 in debt: Reason - Barclaycard have taken out two annual payments for card protection - the first still leaving the account in credit - the second forcing it to be £12.00 in the red. Then (remember she knew nothing about it and all correspondence was returned to sender as she no longer lived at the address ) she was charged £24.00 late payment charge and even tho they know she knows nothing about it they have charged another late payment charge. It is now £64.00 in arrears. Every month they will just add £24.00 late payment charges on an account that should have been closed two years ago that was in credit! what can I say - robbing b**tar** Defo use Egg Credit Card it is great you get cashback for spending on it and also if its in credit you get a generous APR.
Get out of the Barclaycard trap - but make sure they put it in writing that you have closed your account otherwise you will be doomed as far as credit rating goes!
NJO
your friend should have canceled the continous authority on the card protection as instructed when cancelling the card or in the letter that she recieved when closing account it was her own fault
Posted by: dave on June 12, 2006 12:46 PMi apply last month for Credit card pl.dont take more time for Issue of Credit Card
&.......how u take time for issue...
pl.know me on mail
Rajesh
Posted by: Rajesh on October 16, 2007 7:12 AM