Blog-Ed

Well, I've reoptimised the program... and got it down to all codes in 10016 keypresses! That's quite good considering that I'm trying all numbers from 0000 to 9999 don't you think? Only 16 more keypresses than possible numbers! Don't think I can be bothered to even try and work out if that can be reduced further!

If you'll excuse my pessimism Ed, it does still seem like a lot of codes. While it may be under an hour and a half of constant pressing surely there is a boredom and RSI factor that would mean you could only do say a maximum of 20 codes at a time. Good luck anyway :-)

Done it :-)

Took about, erm, 1h30 of constant pressing!

Go me :-) I would have been quicker if my dyslexia didn't have me pressing the wrong damn keys all the time... woo... blaming it again for stuff, love it :-)

mad. absolutely mad. in a clever way I suppose though.
How many times did you set of the alarm whilst you were attempting this?

I'm guessing this was another of your "working at home" days?! Well done. Sorry I ever doubted you.

Agree with Sarah. Mad. Utterly. But very clever.

I,m looking for what the numbers are to punch in. Or the formula to figure it out.

I have ask... why do you want to know? I only did it to prove that I could do it... and I'm a power freak :-)

why didn't you just pay the guy to remove the engineer code.
this is a legal requirement of any engineer if the panel is owned buy the customer.

there is also another option depending on the panel even if the code starts with a 9.

i am an alarm engineer and would have been happy to do this for any of my customers for a call out charge.

Err, cos charging people costs them money?

a) Yeah, it'd cost money.
b) It wouldn't be geeky and a challenge
c) Erm... I don't own the panel!

Depending on the panel you could quite easily have defaulted the panel to factory settings and then put in your own codes . if you post up your email ill send you info on how to default any panel you want ""free""

HELLO GREAT IDEAR BUT DONT FANCY TRYING ALL THE NUMBERS I HAVE A ADT ALARM BUT I HAVE MOVED HOME AND DO NOT KNOW THE ENGINEAR CODE AND THEY WANT £92.00 PLUSS VAT FOR A ENGINEER TO GIVE ME THIS CODE WHICH I DONT WANT TO PAY CAN ANY ONE TELL ME HOW TO RESET THIS OR HELP IN ANY WAY I DONT KNOW IF THE CODE IS STORED IN THE NUMBER PAD OR IN THE ALARM MAIN BOARD PLEASE PLEASE CAN SOME ONE HELP ME ME MY EMAIL IS DARREN.WILMOT@NTLWORLD.COM
THANKYOU

I've emailed Darren directly and told him how to reset the alarm to it's defaults. All is well now and he's saved himself 92 quid + VAT.

Kind fella ain't I?

Too kind. You didn't even charge a CAPS LOCK penalty.

I HAVE AN OLD ALARM PANEL CALLED KARIZMA. WE MOVED HERE LAST HERE AND NOW THE ALARM PANEL IS ASKING FOR AN ENGINEERS CODE, ANY HELP WOULD BE APPRECIATED.

Hrm. Apparently everyone with alarm problems has CAPS LOCK problems too.

Peter: a quick google brings up this: http://www.mas-uk.co.uk/KarizmaPlus_Engineering_Manual.pdf
That contains instructions for resetting the codes. It requires a bit of rewiring of the panel. If you don't know what you're doing, call someone who does.

Thanks. Much Appreciated.

Hi,you appear to be very knowledgeable in this area...we had an engineer from Guardian Alarms in Sydenham quote us £150 for reactivation costs and 70 a year maintenance this morning that we can t afford! The system appears to be fine but they have now left it in 'installer mode' and are refusing to leave it in operational mode. It feels a bit extortionate. Please help, telephone 020 8314 8255

Is the code your talking about the "Engineer Reset Required" code and if so could you email it to me too, since I've fallen out big style with ADT.

I have a Galaxy 16+ alarm.

Hi, spooky I have a Galaxy 16 or 16+ not quite sure however I need the engineers code to reset as I just bought the house and the previous owner did not leave any info and the installer wants £80 to give me a new code! does anyone have the code

regards

I have a ADT system in our new house I managed to set the alarm off today on the way out of the house. ADT say the alarm is on remote reset and must have an engineer to visit out home to programme the alarm so we can reset the unit. I was staggered to find out they wanted £92-00 for what must be 2 mins work through the menu system, on the keypad. Could anybody help me with an engineer code or how to default the system.

Have a british gas alarm system, any idea what the engineer code is?

Cheers

S

Hi Steve
I am an alarm engineer in the UK and know of the issues surrounding British Gas burglar alarms and locked engineer codes.
If you live in my area I will be able to help directly but if not I might be able to put you in touch with a local firm who could help. In either case neither of us would release the engineer code to you for the very good reasons outlined on this thread.
I would suggest you look at it as it will save me repeating a lot of stuff....
http://forum.doityourself.com/showthread.php?t=274122
The purpose of the Installer code is to prevent the customer going into programming - messing it up - then calling an engineer to do a "put right" free of charge under a maintenance agreement.
Hope this is of some help to you.
Kind regards
Clive

Is it a legal requirement for an engineer to give the engineer code to a customer that ownes the alarm system?
Its just that I moved into the house a few weeks ago and called the engineer, who put the alarm in for the previous owners and asked him to change the access code for me.He did and charged me £20, that was fine but now I want to add an extra pir to another zone, but rather than pay another £20 I need to know whether or no he has to supply the code to me cos I own the system. If that makes scence. Please help!!!!! Wayne.

i have an adt alarm and no longer subscribed to,the alarm went of other day and now needs enginers could you please send it me as adt want£76 for half hour thanks hope you can help me

Help! Please can someone email the engineer code for an ADT galaxy keypad. lewiscohen@gmail.com

Background
I have an ADT alarm that I inherited with the house. I have got it on bells only and already paid ADT to set that up (they are now charging me for monitoring despite not providing it - but that's another story).

I have a galaxy system but its gone off a couple of times mistakenly. The keypad states to call Alarm company and quote error code 18228. I believe the problem is being caused by bedroom 3 which I want to exclude.

I would like to reset the system (and ideally remove bedroom 3). I do not want to pay ADT another fortune again especially as they owe me over £100. Please help.
lewiscohen@gmail.com

THANKS

Please can someone e-mail me the engineer code for adt alarm I will blowed if I'm paying £72 plus VAT for an eingineer when I own the system now.

Hi i have a ADT galaxy 8 plus alarm which is showing the folowing message 'call alarm co. quote code 76166' is it posible for me to reset this with out calling an engineer. If so can you give me the code to it so i can reset it. Also is it possible to change the phone number the alarm rings to say my mobile number.

Hi, Can anyone help me with the engineer code for a C&K Securitech 700? The previous owner of my new house didn't know the codes and I'm being quoted silly money to reset.
Would be grateful for any help. Thanks

does any one work on this site any more?? any one had a reply?? im concerned now as my fire alarm works through my alarm system,,will this still work???
thanks Darren
darren.illsley@ntlworld.com

Well I've sent nobody any replies - mainly because I don't know how to break in to every alarm under the sun - nor can really be bothered searching Google anymore to try and find the engineers manual for the alarm, with no gain to me!

I know the answer to all you alarm qustions as im an alarm engineer but iv worked too hard to give my knowledge away, just phone your alarm company as they pay us engineers! have fun ha ha

I have an ADT alarm system at home which has had some fault. It is now requesting an engineer code to reset the system. ADT are requesting silly money to reser the system. Does anyone know what the code may be or how else I can reset the system?

Please email me.

rajgupta12@hotmail.co.uk

Guys

Am in the same situation as many and require the system reset code. Am getting the engineer reset required message. Could someone kindly email me the code required. my email address is:

kashif_h@hotmail.com

Best regards

You're an absolute star and must be slightly off balance but still I find it hard to fault your effort. Never going to get my head around the maths stuff but an hour and a half seems like a great alternative to me - I'll let you know if it works for me.

has anyone got the adt eng code for south london, i know galaxys inside out i just need a code,ill swap it for any programing reqiurments u may need!!

email crazy-a@hotmail.co.uk.

I worked in adts call centre (service bureau) from 2002-2004. i took a lot of abuse on the phones lol. to lewis, ur system is not programmed as bells only because bells only galaxy's would not say call alarm company qoute code xxxxx this is for monitored galaxys only. adt shud reprogram it to be bells only, after an activation on bells only ur master user code wud reset it. any1 wiv a galaxy monitored or not if it says call eng then it needs an engineer code to reset simple as that. i only came here looking for a manual lol........

i have a similar alarm system to the ADT ones, its by intial, it runs off all the same stuff as such, i need to know how do i change the code! i lost the manual to it!! lol please respond asap

Hi Guys,

I've inherited a BSA 16 System from ADT when we bought our current house which has been tripped by a storm. It is flashing a 4 and Call Engineer. I have spoken to ADT and they want £120 to come out and turn it off. Does anyone know what the code might be to turn this 'feature' off?

It is driving me and the wife mad as it's in our bedroom and the flashing lights go on all night.

Thanks!

Matthew

hi hope there is someone that can help me with this british gas alarm reset code just moved in to my new house and the alarm a dsc system was set of by mistake checked with british gas and they say i must pay £85.00 to have it reset is there anybody outthere how knows the engineer reset code or how to reset the system please email me thanks steve

I like many others have an ADT alarm system, and like others need an engineer reset.
It says call ADT quoting XXXXX I have spoken to them and they want £140 + vat to come out and spend about 3 minutes to reset it.

I would be eternally grateful for this code as I own a pub and don't want to leave my staff uprotected at night, or the money and booze come to that.

Please mail me itguru2001@hotmail.com

Castle Care-tech 1700
I have contacted the last service company and monitoring company for the alarm but they have no longer have records of the Engineers code so I can't even pay them to reset it.

So when the alarm is triggered, it becomes inoperable (because it needs this code to reset it)

I don't want to reprogram the whole system.

Does anyone know how to reset the Engineers Code

Thanks

(I am happy to have a private email if you do not want to publicly publish the details)

I have a ADT Galaxy 8 Plus that has a linkt o the telephone line. I am trying to install broadband but cannot due to this line/link.

What do I need (or need to do) to get around this problem

Great blog - helper
Cheers

I have just moved into my house and know the code but have the 'engineer reset required' function on the alarm. I have phoned ADT and they want the usual 90 + vat, which seems a bit of a joke. Can anyone help with the code...

Not sure which ADT system I have but it looks old!

An email would eb much appreciated.

Neil

neil.rickard@mhcb.co.uk

You need the engineers code to reset the system your best bet is to pay ADT(or find an ADT engineer in a car park somewhere and offer £50) to come round and reset it and whilst the engineer is there ask him to turn the engineer reset off, this is in the engineers programing menu. Then you wont have that problem again. However if your monitored to ADT this cannot be done. Hope this helps

I have an old Modern Alarms series 4502 panel which was under ADT until we fell out with them. Can anyone help with an engineers reset code. Why are most of the problems on this log ADT oriented?! I can respond with email address to anyone that can offer assistance.

Because ADT are crap and they will end up taking over the world. But before that, you need to know what system you have (model & make) than i MAY be able to help you "Modern 4502" is no good need a manufactures name & model, this may only be found inside the control panel(not keypad)in v small writing on the main motherboard. on opening the lid the alarm will sound but typing your code should stop it. your best bet is to get a new control panel fitted this should cost no more than £200 (prob less) i can do this if you live in or around the M25! Post back if i can help!

Same problem as everone else - I have a gardtech 800 which has stopped working after the recent power cuts - Can you please confirm once more that If I own the alarm (which I do and its not monitored) I have a legal right to have the engineers code removed. I dont mind paying for this to be done (callout £90.00) but I'm anticipating problems when I request this. Once again if any one knows the code it would be nice to save £90.00

It seems like the ADT problem still goes on. They quoted £100 PLUS to reset an alarm in a house i just bought and is owned by me. i called an alarm engineer and said he did not have the engineer code fro the Galaxy 16 plus. Can anyone help with any reset codes and engineering codes and save me from the clutches of an ADT corporate monopoly TAX. thanks

I need to reset a securitech C&K alarm system. My daughter has just bought her first house with one already fitted but no instructions or codes are available. Can anyone help?

Hi, I've just moved into a house that has an ADT alarm (Galaxy 8 plus or 16 plus, not sure which) alarm. I don't have the codes and can't get hold of the previous owner. Can anyone send me details on how to reset the system so I can setup my own codes please. I don't want to pay the £80 per 1/2 hr charges I've been quoted. My email is robert.thompson.1702@hotmail.co.uk. Thanks.

I've got an ADMECO Microtec Alarm, monitored by ADT. I've got the installer code and the previous user code, although both don't work. The alarm is bleeping and doing my head in. Any ideas on the sequence needed.

thanks
raj

I have a C&K S5832 I just purchased from eBay, knowing that the seller had no codes for it. I am quite cluey, and have access to serial programmers etc, if someone would be kind enough to pass on some iformation so I can reset this unit, it would be greatly appreciated. I will try the reset sequence this weekend 012345*0# and hope.

Cluey meaning I can remove supervisor passwords from IBM/DELL laptops. (atmel serial eeproms)

British Gas Alarm again.........
Please help!
Does anyone know the engineers reset code as British Gas not only want us to join their maintenance contract but also pay £85 callout charge plus time on job which should be all of 5 mins to reset.

No wonder everyone is dumping them due to Gas and electricity. It seems its EVERYTHING they do they are ripping us off.

Don't remember my alarm code - does anyone know how to reset it? If so, please email me, and give me dummy directions. ADT wants $77, good heavens!!

ADT 2000 system.

Hi can anyone help with a Galaxy 18 alarm system? The house we have moved into has a Galaxy 18 alarm which was fitted by the previous owner.

The owner had fitted the alarm himself. We have recently decorated and unscrewed one of the sensors as the old wallpaper was behind the sensor.

The alarm sounded with a "tamper" trigger. Since which it is displaying call engineer reset required.

I understand that you need an engineer code to reset the system, I have tried some obvious codes such as 0000, 1234, 1111 etc.

Does anyone know what the engineer code is for a galaxy 18

does anyone have the engineers reset code for a Scantronic 9800 alarm. It was fitted by RH alarms in Paulton who are no longer in business.

Don't remember my alarm code - does anyone know how to reset it? If so, please email me

ADT Safewatch Pro 2000 system

To reset the installer code on an S5832 system, you short out connector "J1" for 8-10 secs. to reset to all defaults you short it out again for another 8-10 secs.

I have just moved into a house with a galaxy 16 box. We are not registered with ADT and the monitering cost look excessive. Of course we had to set the alarm off this morning (only our second day in the house) - would anybody know the engineer reset - the alarm is giving code 18083. Be really grateful for any ideas.

Thanks in advance

I've got a Galaxy 16 alarm can anyone give me the engineers code to reset the system.

Hi, same old story. We have just moved house. Have a C&K Securitech alarm and no codes. Can any one help and give me the reset codes. Thanks.

I have a Radionics panel that I want to reprogram, but I can't get in to it because ADT has put in its code. I know that I can reset the panel by temporarily removing the lithium battery, but then I'll lose my data and have to start from scratch.
Does anyone have the 4-6 digit that ADT uses to lock these panels ?

Thanks.

~jack

Hi,

Does anyone have a user/engineer manaual for an Itec Microtec 6000? Just moved into a new house and no idea how to work the alarm, reset the codes!
All your help will be very appreciated.

The ,, Ring the company and quote ????? for reset.

I always just remove the fuse from the fused spur, remove the cover from the alarm, disconect the battery for a fre seconds.

Replace all , then all is good :)

And try 1717 for eng code

Can anyone help. I have a Galaxy 16 panel which is showing Engineer reset required. Could someone advise how to to reset the panel to default as I can` see an nvm chip in it!!!!
email me:trotter75@hotmail.co.uk

Hi all! ADT are a joke!!! Same problem as everyone I think! I have moved into a house with an ADT alarm (says on the box Ademco Microtech)which I need the instructions for. I know the code for turning it on and off but would like to change this and also set the alarm for night settings (we have a dog so I would like to disable one of the monitors). Can anyone help? Many thanks - this blog is excellent!!

The most important thing they wont tell you is the easiest way to stop all of these ADT problems!!!!!!!

Disconnect your phone line in the panel at least 15 days before your contract expires with them and your system wont be able to be locked by them...

You wont be monitored but the system will still arm and funtion in every way.

Usual story- bought house with ADT alarm. Forgot to ask them for codes. As a result unable to use alarm- keypad and display seem to suggest system ok. Have been trying for a month to get ADT to come out- they are quoting me £140!! I've agreed to pay but the b@stards are still failing to turn up. Anyone know of a good engineer in the cambridge area??

Hi,
I guess I am not alone in this world. The thing is I just bought a house with a C&K 236 System and of course I don't have the four digits PIN. If someone could help me reseting the PIN in order to insert a new one would be much, much, much appreciated.
Thanks a lot!!!

My email: dmatzkin@gmail.com

Hi i have a galaxy 8 alarm which needs a engineer code after going off , could anyone help it was installed by chubb but is not monitored cheers

I have found this site today and find it full of people wanting the reset codes for galaxys, every branch of ADT has different codes and they are not the same, also having the reset code will not do you any good as you need to programme the system aswell to get rid of the annoying messages, my advice would be contact a local installer in your area who knows about Galaxys (not many do as they are the most professional panel on the market) and ask them for a price to reset it, i would expect £65 + vat to be the maximum price for defaulting and reprogramming it.

You must ask if they know how to work on Galaxy panels.

Manchester Based

"Disconnect your phone line in the panel at least 15 days before your contract expires with them and your system wont be able to be locked by them...

You wont be monitored but the system will still arm and funtion in every way."

Quote of the year from above......

BTW this does not work, and your panel will come up with Line Fault Error.

Hi all! ADT are a joke!!! Same problem as everyone I think! I have moved into a house with an ADT alarm (says on the box Ademco Microtech)which I need the instructions for. I know the code for turning it on and off but would like to change this and also set the alarm for night settings (we have a dog so I would like to disable one of the monitors). Can anyone help? Many thanks - this blog is excellent!!

Posted by: Victoria Parker on April 11, 2007 07:57 PM

Victoria

You will need to number of the control panel CP **** or Galaxy ** to obtain a manual, i would email a user manual if you send me your email address.

hey can anyone help me?

Im a spark (with no alarm experiance)in the manchester area and i got a job on a C&K securitech series 8 alarm. some cables to one of the sensors had been cut by a decorator and as a result the tamper light was flashing. I patched up the wires resulting in the tamper light going off. The landlord does not know the code. and the alrm goes off when energiesed. How do i go about ressetting the system. or are there default codes? If anyone can help me it would be much appriciated.

Also this is the 5th time this week someone has asked me to help them install of fix an alarm system. can anyone recomend any courses / organisations to speek to about getting qualified in alarm instalation and maintenance? Thanks for your time

Naftali

naftali.eder@gmail.com

We moved in to a new house, the previous owner forgot to give us the code for our ADT security alarm. Just yesterday our visitor's kid accidentally set off the alarm. I've disconnected the alarm cable from the box to stop the alarm. Can somebody email me the engineer code so I could reset this alarm. I'll really appreciate your help. Thanks.

I no longer subscribe to ADT but the alarms still chime whenever a perimeter door is opened. Sometime ago I switched from traditional phone to VOIP and the alarms system still chime when doors ae opened. For sometime now the alarm will not beeping with error code "Phone failure".
Can anyone help me to silence or reset the system. I am suspecting ADT will charge an arm and leg to provide this type of info.

hi there, ive got a ademco microtech galaxy 16 plus cp171 every time i power the system up the alarm goes off and the keypad displays, alarm is active, usual story i dont have any codes can anyone help me out

Hi all,

I need some help with my ACCORD XPC Alarm system.
I need to find the Engineer code and Manuals if possible.

I just move to a new shop and bought this alarm system from previous owners, but 1 sensor is wrong position and needs to be moved, also want to see if I can get the System to call me at home in case of trigger.

Thanks all

antonio3@web-error.com

Hi everyone,

I have the full Engineer manuals for the Ademco Microtech XPC, if any one requires email me.

it shows engineer codes #*9090, and how to set up and reset codes.

I have tried the Engineer code on my Alarm, but it didn't work, someone musted changed the default engineer codes.
Does any one else know any other codes that i can try?

thanks

Hi. Does anyone how to factory default a C&K securitech panel 700 / 800L ? Cant get the damn engineers manual anywhere for that puppy
bboyce@lookout.ie

Baz

i have a menvier panel with a mvm lock enabled i need to break the engineer code unless dere is another way the alarm company thats put the mvm lock on has gone bust and disapearred off the face of the earth i know you can send the panel back to menvier to be reset but is dere an easyier way if u can crack the code in an hourand a half den i will gladly sit n try all combinations if someone would email dem to me cheers
weapon-of-mass-destruction@hotmail.co.uk

hi lesley posted march 7th,did you managed to get any information regarding eng code for scantronic 9800 as I have the same problem. can please help

engineer codes are usually changed from default by the installer this means onli they can access these setting but most of the time the customer should not need to access dem what was the reason you needed to access the engineer code?

Please Help I used to have a British Gas Alarm system DSC was monitored after a 3 years I did not renew the monitoring contract which also meant no maintenance either. However I recently looked on the British gas web site and they do a stand alone system now which dials 4 mobile numbers round robin.

So I called British Gas and asked them to install the extra hardware needed ( a SD1+) speech dialler They charged me labour £75 plus £15 for every 15min thereafter + parts. the engineer only took 30 mins.

The engineer showed me the system working and demonstrated that it rings my mobile number when the alarm is activated. But a few days later the alarm went off I put my master code in but it would not reset. ( it’s now got an ‘I’ on the LCD panel and the trouble light is on with numbers flashing 3-5-3-2

So much for a stand alone system! How can British gas sell an alarm then charge £72 pounds for every time is activated for the stupid code? This is a joke.

What I find strange is they can give me the code over the phone. When the alarm was monitored the alarm was activated many times over the 3 years I used to call them and Group 4 used to dial in to reset it or ask me for the flashing numbers and then would tell me what number to type in to reset it ? (can’t remember what is was but is was different depending on the flashing numbers on the panel I think)

Can someone please help me out? (Is there some computer application to input the code which then gives me code to reactivate?) or do I need the engineers code ?

Also where can I find instructions on how to change the mobile numbers to dial (I’m sure BG would charge for this to)

Many Thanks

in actual fact even though british gas is a well known name they are proberbly among so of the worst alarm companys in britain. it sounds like ur alarm is set to engineer reset which on ur behalf is bad because a company like british gas who are in iit for the profit will try and squeze every penny out of u and havin a speech dialer( which are not actualli insuurance company approved) is reali a waste of time because not onli is it sendin signals to ur mobile phone every time its activated but british gas will also be able to dial into your alarm system and this is why the reset code will change each time sadly the code that appears on ur alarm when it is activated is a reference number to the randomly generated engineer code placed into ur alarm so it will be impossible to guess without hours of work to be completely honest with alarms it is nrmally the small local companys that will actualli treat you the best and they normally place the alarm under customer reset among over things
cheers

in actual fact even though british gas is a well known name they are proberbly among so of the worst alarm companys in britain. it sounds like ur alarm is set to engineer reset which on ur behalf is bad because a company like british gas who are in iit for the profit will try and squeze every penny out of u and havin a speech dialer( which are not actualli insuurance company approved) is reali a waste of time because not onli is it sendin signals to ur mobile phone every time its activated but british gas will also be able to dial into your alarm system and this is why the reset code will change each time sadly the code that appears on ur alarm when it is activated is a reference number to the randomly generated engineer code placed into ur alarm so it will be impossible to guess without hours of work to be completely honest with alarms it is nrmally the small local companys that will actualli treat you the best and they normally place the alarm under customer reset among over things
cheers

Please help,
the recent flooding in the Gloucestershire area has caused my C&K Securitech Active 5 alarm to go off. I've recently moved into the house and do not know the code.
Can anyone advise how to turn it off or reset it?
tyvm

Thanks for you advise insideout

Are you saying I should get a local company to remove the enginners code ? or do they need to replace the alarm ?

I so fed up I might aswell go back to paying a monthly fee for British Gas to sort it out.

Hi
we moved into a house with an ADT Microtecxh alarm. We have the code and could set the "full set" option. However, we just set it off and now the panel is flashing cE 8 6 8 3 1 cE 1 etc.

It will no longer accept the code and we dont know how to set it - please help!

karen.neil@tiscali.co.uk

I know the code!!! thats all im saying

it all depends wat sorta money u wanna pay ali if ur happy to pay for a new system u should roughly be lookin about 3/400 quid n dey should garuntee it for a year but any good local company will come in and crash the panel back to factory settings and re up it for u which would be alot cheaper and would onli take a couple of hours and dat would mean everything would be the same except they can take out all the shit british gas have programmed in like engineer reset and place in on customer reset meanin u czn reset it if deres a problem and other handy options cheers

insideout

I came across this site by chance. We are a family run business called Monolink Security which, is based in Essex (UK). We provide top-quality residential and commercial burglary prevention systems for our customers, up to 140 miles away at a fare price. The company seeks to provide these services in the timeliest manner and with an ongoing comprehensive quality control and after care service program to provide 100% customer satisfaction. The company see each customer as a human being not as a number, an agreement not between a business and its customers, but between partners that wish to create a close and mutually beneficial long-term relationship. This in turn provides us with repeat business and recommendations. We are able to resolve many of your issues.

If you wish, you can contact us via email at: - monolink@fsmail.net

We look forward to hearing from you.

i disconnected my alarm system ( ademco.microtech galaxy 60 c052 ) now after 2 weeks i have put it back and my own code doe`s not turn the alarm off . can any one please tell me the engineering code.

depending on how u disconnected the alarm it has proberbly be restored to factory defaults so i believe its 9999 but if not den u can change codes via the master code which will be 1234
cheers

We have recently moved and have an ADT alarm system for which we have not been given the engineers code, the alarm is a Galaxy 8 plus CP171, does anyone know how we can reset the alarm so that we can put our own codes in and where we could obtain an instruction manual, ADT want to charge an excessive fee just for an engineer to come out. Our email jason_roz@btinternet.com

Hi All

Can anyone help with my galaxy 16. I have a Galaxy 16 panel which is showing Engineer reset required. Could someone advise how to to reset the panel to default please? Thanks

kxs@net2b.co.uk

Hi,

Can anyone help (as usual) - I've just moved and the previous owner HASN'T left the ADT paperwork (although thankfully I've got a code to set it!), so I need a user manual and perhaps an engineering code would be useful as well? All info gratefully received to rstather@fsmail.net.

This site has various intruder alarm user manuals listed for download.

http://www.jpalarms.co.uk/manuals.htm

Ok..i have read over and over again about ADT and their hostage taking.

I unfortunatly am in the same position. Just bought a house, the previous tentant doesnt remember the code nore does the previous owners.

I called ADT and they want to charge over 100 just to reset the code. The problem is because i am decorating and stuff before i move in i keep tuirning the power to the house of via fuse box, which also cuases havoc with the alarm. So i have been told everytime i do this i will need to call ADT again.

Anyone know how i can reset this my self. I refuse to be taken hostage.

Ifr worse comes to worse i will just get the box removed and another put int its place using the existing sensor infra structure.

by the way Ed, if you can email me the reset instrcutions i would so dearly appareciate it and be endebted to you for the rest of my life..while i have the alarm.

saffwaan@bhamfamily.com

Like a few other people on here I've moved into a new house and while decorating had to move PIR, which set off the alarm and now have the 'Engineer Reset Required' displayed in the panel. Its either a Galaxy 8 plus or 16 plus . I have no codes left from previous owner and ADT want between 70 and 90 quid to sort, what I imagine will take two minutes on the phone !!

Can anyone email me the instructions as to go about resolving this. mrstevieburns@hotmail.co.uk

Cheers

S.

.....ADT WANT 145 quid for someone to reset my alarm !!!!!

I took the keypad off, disconnected the red wire and left if for 5 minutes, reconnected the red wire, typed in my 4-digit code (not the engineer code) cleared the tamper and keypad missing alarms by pressing > twice and then pressed ESC.

Now I have my alarm back functioning as it should be. ;)

ADT can stick their 145 where the sun don't shine !!!!!!

S.

ADT want £100+ to reset my alarm!

I was decorating and moved a sensor and the alarm went off. Engineer came and then left without full reset. Now the panel displays "Engineer Code". Can somebody email me the engineer code as ADT want over £100 to come in and reset the system. My system is Galaxy 2, wireless. I already paid them £72 for nothing! email address is dilip_pala@hotmail.com

D.

Hi, Can anyone help (as usual). I have a zone 6 constantly displayed on my LCD screen but can't get my alarm to arm or disarm! My alarm is Accord XPC supplied by ADT two years ago and out of contract. Zone 6 is CO2 Smoke Sensor. I want to reset but need engineer code.

Can somebody please email me the engineer code as ADT call out charge in the region of £100+

Email: originaljayc@hotmail.com

Jason

most of the control panels have a small memory pin in the middle of circuit board turn off all power including battery remove pin and turn back on power short out pins with small driver put pin back and you should be back yo originol code 1234,01234 etc works on scantronic,(memory pin is small grey like plug that pulls off)

Thanks for the advice Kevin but no luck there! My control panel doesn't have a memory pin in the circuit board! Any more ideas??

Email: originaljayc@hotmail.com

J.

Hi,

My Galaxy 8 Plus ADT alarm has got a "Engineer required to reset" statement on it. If anyone is able to help me with the re set code number I'd be grateful. Have read the previous comments and situations on this site and agree with them and find myself in the same position.

smnparr@hotmail.com

Cheers

Moved in to a house with an existing ADT alarm fitted. I do not have a monitoring contract and I set alarm off accidentally. I have a code on the LCD panel of 25123. Rang ADT and they have said they'll need to send an engineer out for some extortionate fee. Can anyone help with the code to reset???? Cash reward if you can get it working again!!!

Hi,

We've moved into a new house in Manchester and have a DSC Classic PC 1565 system but don't know the access code.

Can anyone email on mike@winty.co.uk with a way to bypass this so we can reset the alarm to a code of our own ?

Huge thanks for any info,

Mike

Hi,

I have recently had to replace a battery in one of the remote sensors on my british gas alarm system, and now of course, the system wont arm. Do I need an engineers reset code for this?

Thanks.

Simon.

If anyone has a response to the above please email me at simon.price@ahkgroup.com

Thanks again.

Simon.

I have a galaxy 16 plus control panel. It is asking for engineers code and I do have it. The system was put by the previous owner and no contract on this. Can anyone help me put the control box to the default condition and put my code in. Thanks in advance. Kamal

if anyone in the manchester area wants the engineer code defaulting i will try, for a small fee. email me at mikeccmanc@gmail.com

I have a ADT system in my house that has never worked as the previous owners never left the pin!! I seriously need to reset the panel and input my own pin. I know that this is a VERY common problem but I would be most grateful if any kindhearted engineer would help me save on a call out fee. I believe the panel is a Galaxy 8 or 16. System is approx 6 years old. Please e-mail me at richiecruise@hotmail.com

We have moved into a new house with a ADT alarm, an accord xpc. we accidently set it off and luckily got the code to switch it off, but need a reset code as we are not connected to a company. can anyone help? thanks

Hai Ed, pls inform me by sending an install & maintenance manual for Microtex 6000 alarmsystem ex 1986.
It's used in Holland (220 V)very good system (!) and I want to export it to the new home on the Domainican Republic (110 V and a different Hz-frequency) next week with the original keyboards (ie user panels).
1. Can we use this system overthere ? (the emergency battery is 12V6.5Ah)
2. How can we change the telephonenumber in the system to reset/for calling to the alarm company
3. a guidance to install all the cables to the userpanels and for adding the new wireless sensors on to this system?

I tried to find Itec cy in the UK but without results.

PLEASE HELP, JUST MOVED INTO HOUSE HAVE AN ALARM BUT JUST BOUGHT BABE A KITTEN NEED TO KNOW HOW TO ISOLATE AREAS AND OPTIONS COULD DO WITH INSTRUCTION MANUAL IT IS A SECURITECH CO23-203 ISS1 ANY HELP APPRECIATED!!!

RE: VERITAS R8 - We're about to move house and haven't used our alarm in the three years we've been here (we like to leave our cats wandering and sleeping wherever they like when we're out!!) I want to be able to leave the new owners with the code - but - as I say it's been 3 years of not using it and my brain doesn't remember - Can anyone help and tell me exactly what to input and how?!

Ed - just read your original post and fancy having a go at finding the Engineer code for my Veritas R8plus. It was fitted 10 years ago just after we moved in and has started showing a tamper fault. Would you send me the perl code you mentioned? No maintenance contract for the last few years and the original installer wants to charge £35+vat to come out and set the code to a value of my choice. Not much by comparison with some but I would still like to avoid paying it if poss. Cheers.

Hi all
Hope you can help. Old story: OWN an ADT alarm (Scantronic 8136i Mosaic) (bought and paid for) got sick of paying them over £360 as year for monitoring plus a BT line. They never responded when it went off anyway!
Quit the maintenance. Set it off (tamper loop when decorating)and they want £100 plus VAT to come out and make "bells only" so I can reset myself in future.
Any idea what the codes are so I can get in and reconfigure it myself and ideally re-zone the alarm?
I am an electronics engineer so I wont do anything stupid-promise!
Please mail me if you can help: stiggy67@googlemail.com

God, you must get so fed up with this. Yet another alarm question! I too have a 9800 alarm and would like the engineer code. Is it true that if I pay the engineer he has to give it to me? Also, is there an easier way than punching in the numbers for ages to fix it? Many thanks for your help.

Hi, same question as a lot of people but have seen no answers yet - Have bought a house with a C&K Securitech CO23-203 Iss1 alarm with no manual.

Anyone know where I can get one please?

ADT Galxy 8 plus. Requires Engineer code. even though ADt have already come out and made it 'bells only'. they now want 140+ VAT. SW6 Postcode. Does anyone know how to clear the Engineer reset message it's giving me? Please help I am now worried about the house being left without an alarm. Cheers

USE A LOCAL COMPANY, GET THEM OUT TO RESET IT.

ON A RESET WE ALSO CHECK THE WHOLE SYSTEM NOT JUST SPEND '3 MINS' DOING A RESET YOU SCROUNGING FU*KWITS.

I recently rang my intruder alarm company with regards to repairing my alarm & where shocked to find they don't work for free.......

By the way boys & girls half the stuff you claim has locked nvm's does not......

Giving engineers cash in hand to work on your system...... sure I'll steal revenue from my employer, breech my contrat & lose my job for you....

It would seem those that have the manuals for their system STILL can't default or remove codes....

You have a legal right to enguneer codes? REALLY next you'll be telling when you buy a car it comes with a snap tool chest & a diagnostic computer,

Okay rates charged, pimlico (genral trades (sparks, painting, building ect) charge £80+ vat 1st hour then each 15 min, 6pm to midnight £120 +vat pe hr,saturday morning same, sunday mornings + extra tenner, sunday pm £170 + vat per hr, their rates for corgi plumber tenner extra an hour...

don't want to pay for it or can't afford it, why bitch & moan about it?

A short reply to the alarm engineers.
I do not know of any other product that you buy that requires you to pay more in order to be able to reset, reprogramme or configure it. The fact of the matter is that alarms are not that complex and if you didn't code them to lock owners out you wouldnt be able to make a living unlike a proper tradesman (susch as the trades you quote). If you want to draw a more accurate analogy, how yould you feel if you bought a video recorder and Currys wanted to charge you extra for the manual and a code to programme it!

Tip to all. If the installer won't give you the means to reset your panel because your'e out of contract (even though you own the panel). Do what I did, go to the panel manufacturer pretending to be an installer (its not that difficult just talk like a cockney barrow boy and use lots of abbreviations to confuse them) and ask for the manual. Within 15 mins I got one and have now reset the system and reconfigured it to work the way I want. And FYI its no more difficult than setting a video providing you follow the instructions. BUT get a pro to do any additions or rewires as this does require skill and can be dangerous/expensive if you get it wrong!

i have just reset me alarm following this very easy reset mode: 1/ open the metal box that contains all the wires and backup battery (you should hear a buzzing noice) 2/ turn off mains power via the fuse spur for alarm (this will be a small box on a wire joining metal box) 3/ disconnect backup battery (and if needed replace with new battery) 4 / connect new battery or reconnect existing battery 5/ put mains fuse back in 6/ NOW (and only now) close metal door and either screw to keep close or use locking device (if it has one) 7/ go to key pad and type *6 (enter master code/user code) 7/ scroll to option using for time & date 8/ press * then enter the correct time and date 9/ press # key twice Your system should have a green light on key pad (mine still has trouble light but this is normal as not linked to telephone line anymore.

hope this helps and merry christmas

forget to mention if tamper switch has been set off you need to bypass this. to do this just open box where tamper switch is (on siren usually), look for the switch which will have 2 wires going into it (it may have 2 switches), snip the wires from switch or pull out and join to each other. this will bypass the tamper switch.

good luck and if i can help anymore please ask

mark

ademco microtech galaxy 8+ (ADT)

Can somebody let me know how to reove the engineer reset.

Cheers Johnny boy

Bells only alarms are alarm systems that are not connected to the telephone line or have a mobile communicator. i.e. They only set off a 'local' bell or siren when activated.

Monitored systems are connected in some way [digital communicator to phone line, redcare (akin to broadband), mobile phone connection] to a monitoring station who are alerted when the alarm goes off. Alarm companies are required by the police to program these systems so that they cannot be reset by the end user. They can be programmed also with what is known as 'remote reset'. When the alarm goes off it is locked out until reset. To reset you either need the engineer code or the remote reset code if programmed for this.

The reason for this is that the police require the alarm system to be checked for faults if it activates. If it has been programmed for remote reset (keypad displays a code number and 'call alarm company')then if you KNOW the reason for the alarm going of the alarm company can use this displayed code to generate a reset code for you to put into the keypad to reset it. If the reason for the activation is NOT known then the police require an engineer to attend site to check it out.

If the alarm company does not follow this procedure then the police can withdraw police response not just from that one alarm system but ALL alarm systems installed by that company throughout the UK.

The reason for all this is to reduce the number of false alarms generated by faulty systems or, believe it or not, stupid customers!! If you have to PAY to get your alarm reset then you are darn well going to make sure that it is fixed or that you do not set it off accidentally!!

All 'bells only' systems should NOT be on engineer or remote reset. If they are then you can call your alarm company and they should come and reporgram it free of charge as THEY have made the mistake. If you have already had an engineer out to reprogram your system to bells only then he should have reset it to customer reset as well.

Hey ed, if you do algorithms in your head see how far you get with this little puzzle http://www.comes1st.com/milliondollartreasurehunt/1/ .

Engineering Manuals can be found here and downloaded:

http://www.triex.co.uk/section/22/index.html

Hope this helps some people out!

hi have a ademco microtech galaxy 8 plus cp171
in engineer mode and need to set it properly to use, as the engineer who fitted this is no longer in contact and although it seams to work ok
i dont have a manuel to reset it. can you help
and would like if possible to add pireton beams in garden to system
thanks
joe

Hi
Any ideas on how to reset Simmon 3 to factory settings without knowing any codes cos, my alarm has been turned off for few months while getting work done on my house, and now i have forgotten my access code... thanks

HI, EVERYONE SEEMS TO BE IN NEED OF THE ADT ENGINEER CODE, IF YOU ARE LUCK ENOUGH TO LIVE IN THE SOUTHWEST REGION, IT IS 1589 YOU SHOULD BE ABLE TO DISABLE ALL THE REMOTE RESET FUNCTIONS AND LOWER THE RESET LEVEL, SO THE MASTER CODE WILL RESET EVERYTHING.

THEY ARE IN THE PROCESS OF CHANGING IT, MINE HAS BEEN CHANGED HENCE MY NEED TO HELP EVERYONE ELSE OUT, IF YOU KNOW THE NEW CODE THEY ARE USING, I THINK IT MAY BE 5 DIGITS NOT 4, PLEASE EMAIL ME AND LET ME KNOW WHAT IT IS

dexmac@email.com

Hi i have a accord xpc alarm i have just moved the control panel and key pad but cant get the door entry magnetic conact to work, zone 1,have wired it to zone 1 and have 2 wires to conect where do they go? in the door contact they are twisted together.

Hi,
I have a Galaxy 10 (i think) and due to a flat backup battery has lost one vital bit of programming around a "Link" function. This means that if I have the doors closed, on 1 zone it says they are closed and another they are open. If I open the doors it is visa versa, thus I can't set it.
I have the manual but not the Eng code, and Samaritan alarms who installed it appear to have disappeared.
Any ides? please email ajjharrow@hotmail.co.uk

does anyone know the reset code for alarm ademco 4110 uxm the codes coming up are 2 6 1 5 4 01 ce

i would really be happy if someone can help!!

pleeeeeaaaaaaassssssseeeeeeeeeee!!!!!!!!
in the uk only

thanks guys

Having read through all the above posts, it's disturbing to see so many people being ripped off by big companies like ADT and British Gas when all they want to do is make their homes secure.

As an alarm engineer of many years standing, I have come to the conclusion that companies like ADT and British Gas have simply seen a nice easy way to fleece Joe Public by selling (or better still, hiring) alarm kit to them, kit that is unnecessary and overkill for the vast majority of homes.

I have fitted many hundreds of alarms over the years, specialising in domestic security, and by fitting to a high standard audibles only systems, often with an auto-dialler, the customer has a system that meets all of their needs with no exorbitant monitoring fees, no engineer resets and a one off payment for installation. All my customers have an alarm system that keeps them safe, is easy to use and cheap to run.

Unfortunately, as with most things, people are taken in by promises that when put to the test fail miserably, and the real motive behind these aforementioned companies policies then becomes apparent - profit, at the expense of, and to the exclusion of good customer relations.

So many people are now turning to the small family companies, even one man bands, realising that this is where their best options lie for decent and fair products and services. Try to find a small local alarm company who will reset your panel and make it user resettable for the future.

If you have recently bought your house and inherited an alarm system from Messrs ADT etc and they are asking silly money to reset the panel, better to pay a local engineer that money to replace the panel if it's not resettable, with a new audibles only one - an hours work and the cost should be around a ?100 to ?150 including the cost of a new panel, if one of the entry level panels are purchased. Don't let anyone tell you differently, these panels will protect you and your home just as well as the more expensive ones and are just as reliable.

Hi
I have just moved into my new house. I have not been given a code for my house alarm. Today the TPR light is flashing and a continuous tone is sounding. Could anybody please suggest how i can reset my alarm my e-mail is:
sibbofergus @yahoo.co.uk
Also i see a comment made by cad. if u could get in touch i would appreciate it.
regards andy

Hi
i have just moved in to my new home and i do not have a code for the alarm system. My tpr light is flashing and a continuous tone is sounding. Can anyone please help me reset the alarm. it is an intellisense alarm
Regards
Andy
sibbofergus@yahoo.co.uk

Like the first post in this chain, I had to solve this problem too. I also used Perl to implement the mathematics. It turns out that there is a sequence that you can type which will lead to no repetition. i.e. for a 4 digit code from a keypad with 10 digits you have to type at most 10004 numbers. As I'm rather ashamed of my implementation (but will boast that the mathematics is beautiful) if you tell me how many digits your engineers code is likely to be, how many digits there are on your keypad then I'll send you the sequence. One thing you can do to prevent the alarm sounding from keyboard tamper is to enter a valid code ever so often. This, of course, compromises the purity of the algorithm but will stop you from setting off the alarm. If you send me a valid code (or just xxxx in place of the digits) and the number of keys you can press before the tamper fault then I'll send you the adjusted sequence.

Oops. I meant 10003 numbers. ('wc' included the '\n' character at the end of the file. I told you my perl was bad.)

Blimey, I thought I was the only one with a problem with British Gas!
david cuin - 1957 is a code i have been given for my new house - any ideas of a number sequence to help me reset?
Thanks

hey, guys! i have an ADT alarm and its the most annoying thing in the world!!
i would love to go outside at night without waking the whole house up with those 3 annoying beeps.
can anyone help me?
email me at: n0commons3ns3@yahoo.com
thanks bunches, mwahs!!